Titre du poste: Customer Service Advisor (m/v)

Description de l'offre:
Responsible for the Customer Service of Distributors in the EMEA Area. Establish relations with the distributors and process their orders, following the internal quality procedures and local instructions. Responsible for the ID intercompany orders. Establish relations with country offices and process their orders, following the internal quality procedures and local instructions Processing orders for a specific set of customers, covering for other customers when necessary Follow procedures related to receiving, checking and creation of the sales orders/invoices Adjust and maintain prices in the available tools depending on the company procedures Production of relevant paperwork i.e. packing lists, pro-forma invoices, etc. Production of relevant credit notes as per contracts/agreements Receiving returned products and updating them into the system Returning/replacing of faulty programmers Data maintenance : customer master, master comments and prices updated in relevant company tools according to company procedures Accurate tracking of medical devices sent out through orders received by Customer Service Responsible for accepting, reviewing and dispatching customer orders which are received by email, fax, post or telephone Run and check consignment stocks in the designated area (if applicable) Specific sales reports needed for sales force and/or customersAn interesting assignment until the end of the year (extension of the assignment is possible) in a dynamic and international working environment Actief Interim : VG.20/BUP - W.INT.033 - B-AA04.020 Actief Construct: VG.806/BC - W.INTC002 - B-AA04.019 Actief NV : 01018You have a Bachelor degree You have minimum 5 to 7 years of experience in a customer service environment You are fluent in English and Dutch (both written - oral) and minimum 1 other European language You have an excellent knowledge of MS Office You have a good knowledge of ERP packages (SAP, ...) You are customer oriented You are a team worker You have excellent communication/telephone skills You are able to work under pressure and to tight deadlines You are process minded You are flexible

Nom de l'employeur: Vacature.com

Adresse de l'employeur:
Vacature.com, Havenlaan 86C bus 101, 1000 BRUSSEL, BELGIE

Forme de contact: notApplicable

Job description courte: Représentants et techniciens commerciaux

Pays: Belgique

Région: BELGIQUE-BELGIË

Durée du contrat: Indéterminée

Type de contrat: Temps plein

Expérience: Plus de 5 ans

Source d'offre d'emploi: VDAB, Services publics de l'emploi, Belgique

Comment faire une demande: Autre - voir texte libre